SHIPPING & DELIVERY POLICY
We are Secret – Online Clothing Store committed to delivering your orders in a timely and efficient manner. Please read the following information to understand our shipping policies:
Order Handling Time
Orders are typically processed and shipped within 7- 10 Business days after payment confirmation, excluding weekends and holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information to monitor the status of your delivery.
Shipping Time
Standard shipping orders are typically delivered within 3-4 Business days of shipment. However, please note that delivery times may vary depending on your location and other fa tors.
Shipping Methods and Delivery Time
● We offer several shipping options to accommodate your needs, including standard and expedited shipping.
● Shipping times vary depending on your location and the shipping method selected during checkout.
● Estimated delivery times are provided during checkout for each shipping option.
Shipping costs :
It calculated at checkout and vary based on the shipping address and order total
Order Tracking
● You can track the status of your order by using the tracking number provided in your shipping confirmation email.
● If you encounter any issues with tracking your order or have questions about your delivery, please contact our customer support team for assistance.
Shipping Address
● Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues.
● We are not responsible for lost or undelivered packages due to incorrect shipping information provided by the customer.
Returns and Refunds
If you are not satisfied with your purchase, you may return or exchange it within 5 days of receipt. Please see our returns and refunds policy for more information via contacting our customer service.